Prior to making your reservations, we ask that you carefully review our policies and procedures.
PAYMENTS: Payments may be made by all major Credit Cards (Visa, MC, AMEX), Paypal, personal check, cashiers check, money order, bank transfers.
BOOKING PROCESS: Half (50%) of total balance due to reserve, the other 50% due 2 months (60 days) prior to the arrival date. If booked under 60 days prior to arrival the full amount is due.
CHECK-IN TIME is 4:00 PM and CHECK OUT TIME is 11:00 AM unless approved by the Property Manager.
SUPPLIES: Upon arrival you will find a starter set of soaps, toilet paper & paper towels. You can bring extra supplies or purchase them in Tahoe.
PETS: All properties have a no pet policy please inquire if exceptions can be made.
RESERVATION PROCEDURE: Reservations are confirmed upon receipt of 50% (Half) of total amount due. Remaining balance is due 60 days prior to the arrival date. If booked less than 60 days prior to arrival date then the full amount would be due.
SECURITY DEPOSIT: All rentals require a security deposit that will be "frozen" and only authorized but will not be charged unless damage or abuse occurs. The minimum deposit is $1,000.00 but may be made higher due to special circumstances. Any damages to the unit resulting from misuse, neglect abuse or theft by the guest or any member of his party or invitee will be charged to the security deposit.
CANCELLATION POLICY: Fully refundable minus a $500 transaction fee if the reservation is canceled at least 120 days prior to your arrival, No refunds will be issued for cancellations made within 120 days.